Question 1

Which tour is right for me?

Accepted Answer

The 7-day tour is the full route: 7 stops, 5 riding days, 40+ hours and about 250 km, with the eagle show and archery, €1,500 per person. The 5-day tour covers selected stops of the same route: 4 riding days, 32 hours, about 180 km, €1,300 per person (min. group of 6). If you want flexibility on dates or route, the Design Your Journey (private) tour is your best option.

Question 2

I've never ridden a horse, can I join?

Accepted Answer

Yes. Complete beginners are welcome. Each horse is matched to the rider's level. The pace on the first days is slow, with time to get comfortable in the saddle. Guides teach the riding basics on the trail.

Question 3

How fit do I need to be?

Accepted Answer

A reasonable base fitness is enough. On riding days you spend about 8 hours in the saddle (around 50 km); you don't need to be an athlete, but stamina for long days helps. We are finalising the exact level requirement, so ask us before booking if you are unsure. The terrain is demanding, not the pace. If you can walk for a few hours without difficulty, you can ride.

Question 4

Can I join as a solo traveller?

Accepted Answer

Absolutely. Most riders join as solo travellers and leave with friends. The max-6 group structure makes connection easy. Single accommodation isn't free; if you'd prefer a private room we can add a single supplement.

Question 5

Is there an age limit?

Accepted Answer

Minimum age 14 for general tours; under-18 must be accompanied by an adult. No upper age limit, as long as health permits, anyone can ride. Family tours via Private Tour have a minimum age of 8.

Question 6

What's the group size?

Accepted Answer

Groups are 6–12 riders; a departure is confirmed at 6 bookings. We keep groups deliberately small; crowds break the connection with horses, local families, and the land. The Private tour has flexibility from 2–8 people.

Question 7

How do I book?

Accepted Answer

Fill out the booking form on the site, your request is sent to WhatsApp and we reply within 24 hours. Once availability is confirmed, the €500 deposit secures your spot.

Question 8

What's the deposit?

Accepted Answer

€500 deposit, taken at the time of booking, non-refundable. The remaining balance must be paid by bank transfer at least 1 month before the tour date.

Question 9

How can I pay?

Accepted Answer

Payment is by bank transfer only. TRY or EUR, including international wire. The remaining balance is due at least 1 month before the tour date.

Question 10

What's the cancellation policy?

Accepted Answer

More than 30 days before departure: full refund of the remaining balance (deposit not refunded). 15–29 days: 50% refund of remaining balance. Less than 15 days: no refund. Force majeure (weather, political instability) is fully refunded or rescheduled at no cost.

Question 11

Do I need a visa for Kyrgyzstan?

Accepted Answer

Most European nationalities can enter Kyrgyzstan visa-free for 30–60 days. Turkish citizens get 90 days visa-free. Check the official e-visa portal if your country requires one, it's fast.

Question 12

How do I get to Bishkek?

Accepted Answer

Direct or one-stop flights to Manas Airport (FRU) from major hubs. Istanbul, Dubai, Frankfurt, Almaty. Flight time depends on origin. All transfers from Bishkek airport are included in the price. Don't book flights until your departure is confirmed; each date's status is shown in the calendar.

Question 13

Which airport should I fly to?

Accepted Answer

Manas International Airport (FRU). About 30 km from Bishkek city centre. We recommend arriving one day before the tour starts.

Question 14

Is travel insurance required?

Accepted Answer

Yes, travel insurance is mandatory and must include adventure sports coverage. Insurance is not included in the tour fee, riders arrange their own. We can recommend providers if asked.

Question 15

What should I wear and bring?

Accepted Answer

Layers for cold mornings and warm afternoons. Riding boots or sturdy walking shoes (no heels). Sunscreen, hat, light rain jacket are essential. A sleeping bag liner for yurt nights. We send a full packing list as PDF after booking.

Question 16

Is there a luggage limit?

Accepted Answer

Your luggage travels in the support vehicle and waits for you at every stop; in the saddle you carry only what you need that day. We still recommend a soft bag or backpack over a hard suitcase.

Question 17

Is riding gear included?

Accepted Answer

Yes. Horse, saddle, bridle and all required riding equipment is included. You're free to bring your own helmet or boots if you prefer.

Question 18

Do I need a sleeping bag for the yurts?

Accepted Answer

Yurt nights provide warm blankets and mattresses; we still recommend a sleeping bag liner for hygiene.

Question 19

Where will we stay?

Accepted Answer

Three kinds of places along the route: a village house (the first night in Bash-Kaiyndy), wooden A-frame cabins (Sar-Tal and Tuz-Ashuu) and Kyrgyz yurts on the high pastures (Kol Tor and Kel Suu). All included in the price, each a different experience.

Question 20

Is there a vegetarian / vegan menu?

Accepted Answer

Vegetarian is available on all tours, just mention it at booking. Vegan is more limited in mountain villages; we can arrange it but variety is reduced. For gluten-free or allergic diets, please tell us in advance.

Question 21

What about showers and toilets?

Accepted Answer

It depends on where you sleep: the village house is more comfortable, yurts and cabins are simpler (dry toilet, limited washing). That simplicity is part of the journey, and many guests find it the most memorable part.

Question 22

Is there altitude sickness risk?

Accepted Answer

The tour ranges 2,700–3,500m. At this altitude, some people may experience mild effects (headache, breathlessness). The pace is slow with time for acclimatization. Serious issues are rare.

Question 23

Is Kyrgyzstan safe?

Accepted Answer

Yes. Naryn is a quiet, rural region with very little tourism. The local community is welcoming and routes are well-established. We've run tours since 2024 without incident. Standard city-safety rules apply in Bishkek.

Question 24

Where's the nearest hospital?

Accepted Answer

Guides carry first-aid kits at all times. The nearest regional hospital is in At-Bashy or Naryn town; Bishkek has fully equipped international hospitals.

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